Our Mission & Philosophy
Dr. Julie-Ann M. Zerne Dr. Richard A. Young
The dentists and team in our office are dedicated to providing excellent dental care. We strive to give our patients the best care available anywhere. We believe that improving their dental health will contribute to their overall health and quality of life.
OUR COMMITMENT TO SERVICE
Every instrument and product used in our dental practice exemplifies our dedication to provide absolute quality to our patients. All of our actions remind our patients that their satisfaction is our main goal. The resulting improvement in their dental health could be dramatic, long lasting, functionally accurate, and esthetically pleasing.
THE LEVEL OF OUR PERSONNEL
Our dental team is enthusiastic and the best trained personnel in dental offices today. Every team member considers his or her position a career opportunity. He or she is committed through education, training, and practice to become the most highly skilled in his or her field. Each team member understands the importance of a positive attitude and a dedication to the goals and achievements of the whole office.
THE QUALITY OF OUR BUSINESS
We have a business plan that protects our commitment to quality. It insures our continuous, careful growth, and allows us to concentrate on our patient’s needs. Our dental team is dedicated to understanding and participating in the success of the business.
A COMMITMENT TO TOMORROW
Our office has every intention of providing state of the art dental care in an aseptic and efficient environment to all of our patients. We plan to continue our service into the foreseeable future. Because of that we will pursue continuing education as a requirement, and change as a necessity.
To continue to reach the goals set in this purpose and philosophy statement each team member is dedicated to providing leadership in their chosen field. Involved in that is the understanding that we must strive to be experts, be willing to critique and be critiqued, and foster a friendly open attitude. We know that we are ultimately responsible for every action and inaction in the carrying out of the purpose of this office. To help the whole office achieve its goals we are committed to providing a stimulating environment, positive reinforcement, and unparalleled example of dedication.
Our office understands that actions speak louder than words. We believe that we must continually prove to ourselves, to our own team members, and especially to our patients that our commitment to quality and improvement is real. We understand that our success is dependent on our ability to meet and/or exceed our patient’s needs.